YOUR PRIVACY MATTERS
COLLECTION OF INFORMATION
Information You Provide
We may ask you to provide personal information when you visit our Sites, use our products, register for a program or service, subscribe to a newsletter, respond to a survey, fill out a form, or in connection with other activities, services, features or resources we make available to you from time to time. We may ask you for: your name, title or position, email address, mailing address, phone number, financial information, and other personal information as appropriate. Additionally, we may request information about the Wenner products you use, or third-party products connected to your Wenner system, such as model or serial numbers. In the case of a technical issue, we may also collect information relating to a support or service incident. Please note that we do not intentionally collect any sensitive personal information relating to confidential medical facts, racial or ethnic origins, political or religious beliefs or sexuality; please do provide any of this type of information to us.
HOW WE PROTECT YOUR PERSONAL INFORMATION
Your personal information and data files are stored on Wenner servers and the servers of companies we hire to provide data storage services to us. Wenner takes precautions including industry standard administrative, technical, and physical measures that are designed to safeguard the personal information collected from visitors and customers against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration and destruction. When you enter personal information on our forms, we encrypt this data using SSL or other technologies. These technologies are designed to protect the confidentiality of your personal information when it’s transmitted over the Internet. Notwithstanding all of our efforts, no security controls are 100% effective and Wenner cannot guarantee that unauthorized third parties will never be able to defeat our security measures or use your personal information for improper purposes. In the event that your personal information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps in accordance with any applicable laws and regulations.
WHEN WE DISCLOSE YOUR PERSONAL INFORMATION
Wenner may also disclose your personal information to a third party if required to do so by law or if, in good faith, Wenner believes that such action is necessary to: (i) comply with the law or with legal process; (ii) protect and defend the Wenner rights and property or prevent fraud; (iii) protect Wenner against abuse, misuse or unauthorized use of Wenner products or services; or (iv) protect the personal safety or property of personnel, users or the public.
ACCESSING AND UPDATING YOUR INFORMATION
Wenner takes reasonable steps to ensure that your personal information we process is accurate, complete and current by using the most recent information provided to us. As a visitor or consumer, you are always entitled to access and update your personal information or modify communication preferences by contacting:
Attention: Wenner Group
101 1934 Boxwood Road
Nanaimo, BC, Canada V9S 5Y2
QUESTIONS OR CONCERNS
If you have any questions or concerns about this policy or your information, please email us. [email protected]